Saturday, April 25, 2009

Free MicroStrategy license, should you really "Buy" that

I would recommend you NOT jump from you seat by reading the word FREE. If you are a person who is a stakeholder for purchase decision of a BI product, you must be knowing it well that Nothing comes free in life.

Remember following things:
  1. The MicroStrategy Reporting Suite may only be used for new MicroStrategy projects. Thus, products downloaded as part of the MicroStrategy Reporting Suite may not be substituted for existing products in existing MicroStrategy installations. Also, MicroStrategy Reporting Suite Technical Support Services pricing is not available for Products in existing MicroStrategy installations.
  2. Free Reporting Suite is one and only for client who do NOT have a currently valid license. So don't expect to upgrade your older version to v9 for free.
  3. Recipient shall hold all Confidential Information received during the term of this Agreement in confidence during the term of this Agreement and for four (4) years thereafter. This so called Confidential Information is nothing but rates at which software is licensed. Big corporates gets too much of discount due to volume. The 4 years is the reason no one ever gets the idea about the rates which it was licensed for someone negotiating best rates to license of MicroStrategy. When I've got a chances with meeting people who decided to buy MicroStrategy licenses, they all told about the way they negotiated but not rates.
  4. If you installed with 100 named user product key, you will have to purchase a 100 named user technical support even though your requirement may not be good enough for 25 named user. This is a very big headache for big companies specially.
  5. On each Order, MicroStrategy will state the price of Technical Support Services for a period of one year commencing on the date of delivery of the Products. This is about 17% of the product cost (similar in line with SAP).
  6. MicroStrategy Intelligence server send the license compliance information to MicroStrategy Server one a day. Today in the ear where each MicroStrategy machine is known by its unique installation activation, it is damn easy for them to find who is infringing on their licenses. I know in past they have gone suing client for non-compliance of licenses for a minor violation. The option to set time when to send license information is available in I-Server configuration. One can work around it by stop letting the machine access internet on which I-Server is installed. I some time really pity on those clients of MicroStrategy.
  7. MicroStrategy's Roles based (named user based) licensing strategy is very tricky for clients.
  8. MicroStrategy has time bomb within the Software that shall prevent use of the Software. This time bomb can be triggered by them based on the free license serial key. We don't know if these time bombs attached with free licenses. Sound funny. Read the full license agreement.
  9. There is not guarantee of free upgrades anywhere. What if MicroStrategy ask for obscene amount for future upgrades.
  10. MicroStrategy is notorious for arm twisting hooked customers with rigid pricing. I personally know of many companies who have drifted from MicroStrategy to other BI tools only because of licensing issues, very costly support, making vital "Named User" license exorbitantly costly. Even my current client is looking for shifting some application to other BI tool.

2 comments:

  1. >> Regarding Technical Support, the site clearly states, "If you choose later to add live support, live support pricing will be based on how many named users are in your bundle," which seems reasonable.
    >> The software needs to be activated within 30 days of installing. This is easily accomplished when prompted by the Installation Wizard.
    >> In the Detailed Q&A PDF, the upgrade question is addressed: http://www.microstrategy.com/freereportingsoftware/learnmore/faq.asp.

    ReplyDelete
  2. >> MicroStrategy Technical support cost is highly unreasonable, specially for big license holder
    >> Software upgrade question is no where answered in detailed Q&A

    ReplyDelete

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